Yes! All of the Truly Lovely™ products are made-to-order and designed with your personal touch in mind. Whether it's a name, date, quote, or design element, you get to create something truly one-of-a-kind.

All Truly Lovely™ products are backed with a 1 year warranty! We also offer a lifetime warranty for $5!

Truly Lovely™ orders are fulfilled and then shipped to anywhere in the United States in an average 5-12 days.

Yes — as long as your order hasn’t been shipped yet. If you need to update your shipping address or customization details, please contact us immediately at trulylovelystore@gmail.com with your order number. Once your item has been processed or shipped, we’re no longer able to make changes.

Due to the customized nature of Truly Lovely™, we do not accept returns or refunds. However, if your item arrives damaged or incorrect, we’ll make it right by offering store credit or a replacement.

We’re so sorry! Please email us at trulylovelystore@gmail.com within 7 days of receiving your order. Include your order number and a photo of the issue, and we’ll take care of it right away.

Yes! As soon as your order ships, we’ll send a confirmation email with your tracking number so you can follow its journey right to your doorstep.